Cancellation Policy

• Cancellations must be made at least 48 hours before your appointment
• Cancellations made within 48 hours or less cannot be refunded or rescheduled under any circumstances
• All cancellations must be emailed to cancel@chakratherapyrooms.com

At Chakra Therapy Rooms, we are a small, independent business dedicated to providing a high-quality, nurturing service to every client. When you book an appointment, that time is reserved exclusively for you, and our therapists commit their schedule fully to your session.

As we are usually unable to refill appointments cancelled at short notice, full payment is taken at the time of booking. This allows us to meet our operating costs and ensures our therapists are paid for the time they have set aside for you—whether or not you are able to attend.

We kindly ask that if you need to cancel or reschedule your appointment, or if circumstances beyond your control arise, you notify us no later than 48 hours before your appointment.

Please understand that appointments cancelled within 48 hours cannot be refunded or rescheduled under any circumstances. This policy is applied consistently and without exception. While we fully appreciate that unexpected and upsetting situations can occur, making exceptions would result in significant financial loss to our therapists and place the sustainability of our business at risk.

As therapists, we work from a place of genuine care, compassion, and understanding, and it is never easy to uphold this boundary. However, after many years in business and much consideration, this policy has been put in place to protect our team’s livelihoods and ensure we can continue providing the level of care and service our clients value.

Thank you for your understanding.

Chakra team.